Skip to main content

Troubleshooting & FAQ

Login and access​

SymptomCause / fix
Requests fail right after loginThe Keycloak token must contain a userId claim. The MVP realm adds it; for your own realm add the mapper (Keycloak).
Admin-only items are missingYour Keycloak roles must include a role whose name contains admin (the MVP's admins group grants it).

Warehouse​

SymptomCause / fix
Warning that resources are not initializedRun Initialize Resources for this user.
Provision workers from Celery shows no workersThe worker is not running or not registered with Airflow's Celery, or the backend cannot reach Flower (FLOWER_BASE_URL).
Provisioning status shows an errorUsually a wrong repository URL/branch, a private repository without an Access token, or a repository without a compose file in the given directory. Fix the definition and click Re-provision.
A processor definition cannot be deletedIt is used by at least one workflow. Remove those processors first.
Parameter fields of a resource are emptySelect a Data Interface Type first; or click Use Defaults.

Workflow Lab​

SymptomCause / fix
Save is disabledSet a workflow name; if Requires Scheduler is on, set a schedule.
Run is disabled after savingAirflow is loading the new DAG (short countdown) or a processor is still being provisioned (button shows Provisioning; hover for details).
A connection is refusedThe processor does not support that resource's interface type, or you tried to link two resources. Check the definition's Interfaces step.
The run fails in AirflowOpen 3. Airflow Runs, select the failed step and read its log. Typical causes: image cannot be pulled (add registry credentials), worker cannot reach a resource, processor exits on a missing parameter.
The DAG does not appearCheck Airflow Runs for import errors; DAG files are written by the backend into Airflow's dags/ folder (Deploy → Airflow).

Running processors​

SymptomCause / fix
Container keeps restartingWorker Runtime → Recent output shows why. A common case is a missing Kafka topic or a wrong address in a resource.
Worker Runtime says the runtime is unreachableThe backend cannot reach the worker's agent on port 8090, or WME_SERVICE_TOKEN differs between backend and worker.
Containers without a processorListed under Orphaned deployments; remove them there.

Logstash, observations and Kibana​

SymptomCause / fix
A resource is missing from a Logstash pipeline's inputs/outputsIts type is not Logstash-compatible in that direction (MQTT, MongoDB).
Pipeline is not runningIt is paused, or empty (no eligible input/output and no filter), or the filter is invalid.
Kibana view keeps loadingKibana is still starting, or the browser cannot reach VITE_KIBANA_URL.
Observation dashboard is emptyNo events yet on the observed resource, or the time range excludes them.

FAQ​

Can one processor run on several workers? Each processor in a workflow runs on one worker, but its code is provisioned on all workers, so you can add the same definition several times to a workflow with different Worker Stations, or move it by changing its Worker Station.

Does WME need Airflow for Logstash pipelines? No. Logstash pipelines are generated directly by the backend and run continuously while active.

Where do processor logs go? To the container's stdout, visible in Worker Runtime. Airflow step logs show the deployment commands, not the processor's own output.

Can I use something other than Kafka? Yes — any of the nine interface types, or custom ones an administrator adds. Your processor reads the corresponding <INTERFACE>_<KEY>_<DIRECTION> variables.